Archive for FAEC


Below are the Candidate Slates for the FAEC Election.

Team ACE

(Advocacy, Commitment, Empowerment)
Darcey Kniseley
Jill Mawdsley
Sean Dawson
Christopher Strauch

Michael Zois
Woody Carlson
Mary Anne Girdwood
Trevor Johnson

In Solidarity,
IBT Local 284


Framework Agreement Update

Fellow Flight Attendants,
This week your FAEC met in Columbus for Framework Agreement discussions with management.  As we previously reported, our goals are simple and for the benefit of all Flight Attendants:
  1.  To make improvements to areas of our contract described in the Framework Agreement for the benefit of the hard-working, professional Flight Attendants we represent
  2.  To make sure we don’t go backwards when it comes to our job protections and other collective bargaining terms and conditions of employment
  3.  And to identify mutually agreeable mechanisms for improving world class service for owners, customers and guests.
Your FAEC’s work this week was consistent with those goals.
If we reach a tentative agreement with management, it will require a membership ratification vote.  If we do not reach a tentative agreement, the current contract will remain in place without change. We plan to hold internal meetings and calls next week as well as conference with management to assess progress and next steps.
Your FAEC remains fully committed to our Framework Agreement goals and the Flight Attendants we represent.  We will update you next week.

FLIGHT LINE — 6/21/19 — FAEC Reports on Company/Union Discussions

Fellow Flight Attendants,

     The Union and the Company met in Columbus this week to explore mutually agreeable changes and improvements to our contract.  Discussions will continue into July.  As you would expect, we focused our time and efforts this week on many of the subjects identified in the Framework Agreement, with both sides exchanging information and ideas.  Discussions were productive.  As dedicated safety professionals, high quality service providers and ambassadors for the Company, NetJets Flight Attendants have always been and will always be at the heart of the Company’s success.  That point of view is reflected in our approach to on-going discussions with management.  Safety and world-class customer service are a win-win for Flight Attendants and NetJets.Your Union is fully committed to the on-going interest based process, and we will continue to work hard on your behalf.  We will keep you updated as talks progress.

FAEC Announces New Committee Volunteers

Dear Members,

We are pleased to announce volunteers for committee work. We are still seeking volunteers for the training committee. If you were not selected for your initial choice, please consider volunteering to chair or work on the training committee.

Safety Committee

Chair: Wendi Walters

Paul Maillet · Jill Mawdsley· Joanne Savage

Safety Sub- Committees

ASAP ERC (Event Review Committee)

Wendi Walters · Jill Mawdsley (alternate)

CIRP (Critical Incident Response Program)

Vicky Lorton · Jan Adams

FADAP (Flight Attendant Drug and Alcohol Program)

Gary Ezzell · Vicky Lorton

Travel Committee

Britt Cox · Carole Davis · Natalie McFadden · Chris Strauch

Training Committee

Looking to fill four positions

Communications Committee

Emily Fasce · Josh Larue · JoDelle Burwell (retiring)

Pro-Standards Committee

Andrew Collis-Prather · Bethany Zell

Retirement Committee

Josh Larue · Jerri Nickell

Scheduling Committee

Chair: Mike Withorn

Ruy Da Costa Lima · Shelly Passieu · Joanne Savage

Uniform Committee

Chair: Shannon Saxe

Andrew Collis-Prather · Barb Heidenrich · Michelle Morrison · Joanne Savage · Chris Strauch

Thank you for volunteering!

In Solidarity,
Darcey, Sean, Jill, and Chris

Status of Class Action Grievance and Arbitration

On Tuesday of this past week, the Union and Company arbitrated before the System Board of Adjustment the Class Action Grievance that was filed over the Company’s attempt to strip away cabin-safety duties from Flight Attendants on certain long-distance flights with augmented pilot crews.  The neutral Chairperson of the System Board was Arbitrator, David Twomey, and the Union Members of the System Board were NJA Flight Attendant, Andrew Collis, and Teamsters Local 284 President, Mark Vandak.  Also in attendance at the hearing were FAEC Members, Darcey Kniseley and Jill Mawdsley.

     The dispute arose earlier this year when the Company sent an email to Flight Attendants stating that it intended to strip away cabin-safety duties from Flight Attendants on certain flights in response to an FAA memorandum that addressed the applicability of 14 CFR §135.273, duty period limitations and rest time requirements, to voluntarily-assigned flight attendants. In the memorandum, the FAA ruled that:

 if an operator voluntarily assigns individuals to a crew on a part 135 operation and assigns cabin-safety-related responsibilities to those individuals during flight time, then those individuals are “flight attendants” for purposes of §135.273.  Because the duty and rest provisions of §135.273 apply to individuals who meet the “flight attendant” definition of §135.273(a), the FAA concluded that flight attendants who are assigned to a flight, in addition to the minimum crew complement, are subject to the flight, duty, and rest rules of §135.273.
     A decision in the case is expected in the next 60-90 days, and we will keep the membership informed of any additional developments.

ASAP Program Launch

After several years of hard work on the part of our Safety Committee, the International Brotherhood of Teamsters (IBT) has helped develop and establish a Safety partnership with both NetJets and the FAA that has created the addition of the flight attendant group to the Aviation Safety Action Program (ASAP).  The goal of ASAP is to enhance aviation safety through the voluntary reporting of safety issues and events that come to the attention of crew members.  Flight Attendants observe work place hazards from their unique perspective as front-line employees.  ASAP gives you the ability to be the eyes and ears of the membership, the company, and the FAA to help identify and proactively address potential safety risks.  Your reports can help identify potential safety risks that might otherwise go undetected.  This is essential to a goal we all share — the prevention of accidents and incidents and creating the safest possible operating environment for our flight attendants.  ASAP is a confidential safety reporting system that ensures the information provided is not used for any purpose other than enhancing safety, with several limited exceptions regarding illegal activity.  It is a no discipline reporting incentive for operational events reported with an ASAP report that meets acceptance requirements.  We are really excited to introduce this program to you and hope that it will be a useful resource to help improve your work conditions and environment.  If you have any safety concerns on the aircraft (systems, operations, procedures, CRM, etc.), please complete an ASAP report.  If you’re unsure if your concern qualifies for ASAP, we ask that you submit the form anyway.  These reports are retroactive; if you can’t recall all of the requested information, that’s okay.  Just provide the information you can remember.  To submit an ASAP report, sign into Jetstream.  You will see “SAFETY REPORTING” (on the left side of the homepage); click on it.  Once you’re on that page, click on “ASAP WBAT” and login to your account (see info in FAB 18-03, in Comply 365).  At this time, the ASAP form is lengthy and can be somewhat overwhelming (we’re working to shorten it).  In the meantime, you will see approximately four (4) fields that are RED.  These are the only fields we ask for you to complete.  As much detail as you can provide in the narrative section is helpful.  The more information we have to work with, the quicker we’ll be able to start the review process and make the necessary recommendations leading to changes.

For more information and guidance on the ASAP program, please contact your Safety Committee at or Wendi Walters at (760) 419-9553 or any of your FAEC members.  Please refer to the ASAP MOU (Memorandum of Understanding) and the Flight Attendant Bulletin (FAB 18-03) in Comply365 regarding how to login to the ASAP reporting page.  The FAA information and documents can be located at
This information is also currently being presented in the 2018 annual recurrent training program by Tina Lovejoy and the NetJets safety department.

In Solidarity,

Darcey, Sean, Jill, and Chris

Sub-Committee Drive

Dear Membership,
As many of you know, there are opportunities to represent and advocate for your fellow flight attendants on several volunteer committees under the direction and guidance of your FAEC. Our structure differs from the pilots in that we are all volunteers fighting to protect the integrity of our contract with the company in our workplace. Over the years since we became unionized, we have had many of you serve and represent our work group as FAEC (Flight Attendant Executive Committee) representatives and Union Negotiations committee representatives. Both of these committees consist of four (4) Flight Attendant representatives that are chosen through a democratic voting process as outlined in our Local 284 Bylaws. Currently, your active FAEC consists of Darcey Kniseley (committee chair), Sean Dawson, Jill Mawdsley and our newly elected representative, Chris Strauch. On each Flight Line and on our union website (, we have our contact information and our group email ( for you to contact us so that we may resolve any contractual issues or give you guidance on contract interpretation. We are your representatives or what is known in the pilot world as stewards. We also serve the role of making executive decisions on your behalf regarding grievance settlements and NJA Flight Attendants System Board of Adjustment, as outlined in Section 22 of the CBA and in compliance with the Railway Labor Act which governs much of our union activity.

However, we rely on the membership to keep us abreast of contract violations and labor management cooperation. We are able to do this through the oversight and collaborative efforts of the committees outlined in Section 17 of the CBA and also in Section 23.15 and LOA 23-001, which explains the role of our Flight Attendant Professional Standards Committee. In addition to this committee, we have a CIRP (Critical Incident Response Program) representative and the ASAP ERC. The following information outlines the role of each Union Committee and introduces its representative(s) and their contact information and where there is a need for more representation, as well as the expectations of those roles.

Per CBA Section 17, we have three Union Committees. Each of these committees meet up to once per quarter for one day (except in the quarter where the full Committee meets). The company will meet with the full Union Committee once per year for one day. The company shall release from conflicting duty assignments Committee Representatives in order to meet with the company’s representative(s). Section 17.6 explains the logistics of this commitment (meeting dates, expenses, pay, and identification of members). Please review this information to decide if you would like to participate in voicing flight attendant concerns in each of the committee focuses. For each of these committees we need one representative of each fleet (Standard Range and Long Range); however, multiple people may participate. The chair will organize regular conference calls or email communications with the respective committee and an FAEC representative, when able, to communicate the interests of the membership and update the entire committee and FAEC on current, pertinent, and time-sensitive information regarding the meetings and communication with the company.

Union Safety Committee (Section 17.3)

Committee Representatives: Wendi Walters (chairperson) and Jill Mawdsley

  • We are currently seeking a Standard Range representative for this committee.

The Union Safety Committee works with the company to resolve safety-related concerns and the ASAP program through the lens of the CBA and the flight attendants’ perspective.

One of the projects that the Safety Committee has recently accomplished after more than three years of diligent work is a MOU (memorandum of understanding) regarding our ASAP program.

Wendi Walters (chairperson)
(760) 419-9553

Union Travel Committee

Committee Representatives: Natalie McFadden (chairperson) and Britt Cox

  • Please contact us if you would like to participate on this committee. All CBA required positions are presently being served.

The Union Travel Committee meets with the company to discuss changes and updates regarding hotels, travel, airlines, and crew food. They communicate to the membership many of the programs for reward points and other travel-related perks.

Natalie McFadden (chairperson)
(614) 329-5684

Union Training Committee

Committee Representatives: Lynn Kelley (chairperson)

  • We are seeking a Standard Range representative for this committee.

The Union Training Committee meets with the company to discuss changes and updates to training, curriculum, manuals, standards, and CBA Section 6 compliance. The training committee will work with the company to communicate to the membership this information.

Lynn Kelley (chairperson)
(239) 289-0104

In addition to these committees, CBA Section 17.7 mentions other committees. The following are some of these committees:

Union Scheduling Committee

Committee Representatives: Mike Withorn (chairperson)

  • We are currently seeking other representatives from either fleet.

The Union Scheduling Committee reviews the Flight Attendant Duty Status Reports (Section 23.23), distribution of international flying, scheduling methods and systems, and Section 28 concerns such as duty limitations, duty rests, and duty period issues and concerns.

Mike Withorn (chairperson)
(330) 327-7630

Union Uniform Committee

Committee Representatives: Shannon Saxe (chairperson), Chris Strauch, Andrew Collis, Joanne Savage, Barb Heinedrich, Michelle Morrison, and Bill Brackney

  • Please let us know if you have an interest in the uniform committee.

The Union Uniform Committee communicates with the Company about our new uniform and participates in periodic meetings. Since the restart of the uniform process, the committee has had more of a participatory voice in the style and design of the new uniforms.

Shannon Saxe (chairperson)
(269) 290-2575

Union 401K Committee

Committee Representatives:  Jerri Nickell (new volunteer)

  • We are currently seeking representatives from either fleet.
The Union Retirement Committee evaluates and suggests improvements to the 401(k) fund options, etc.  This is a newly formed committee as recognized per CBA Section 29.2, and we are looking for your proactive suggestions and involvement.
Jerri Nickell

(513) 218-6867

Union Professional Standards Committee

Committee Representatives: Jill Frantal (retiring) and Bethany Zell (Long Range)

  • We are currently seeking one representative for this committee.

The Professional Standards Committee (PSC) provides an avenue for NetJets Flight Attendants and Pilots to promote a professional work environment as well as to facilitate peer intervention based upon mutual respect, cooperation, and trust. The committee is recognized for these efforts by the company, and as such, may accept cases from management in an attempt to resolve issues, thereby avoiding management involvement.  The committee can assist in situations dealing with CRM-style issues, personality conflicts as well as non-compliance with SOP’s. This committee does not however, handle cases involving FAA enforcement actions, grievance matters, and substance abuse issues while on duty.

The PSC functions on a strict policy of confidentiality and a need-to-know basis. A case will not be discussed with others, including committee members unless the caller is advised that additional committee members will be informed and that their assistance would be helpful in resolving the case. By the same token, the professional standards process relies upon each participant to keep their conversations and the facts of each case confidential, which allows the resolution process to proceed in accordance with an established protocol.

Bethany Zell
(404) 323-8021

CIRP (Critical Incident Response Program)

Committee Representative: Vicky Lorton (chairperson)

  • We are currently seeing one representative for this committee.

The purpose for NetJets critical incident response program (CIRP) is to mitigate the psychological impact of an incident or accident and aid in the normal recovery from these events before harmful stress reactions affect job performance, careers, family and health. This is accomplished through peer-to-peer confidential debriefing, as well as but not limited to facilitating additional mental health referrals.

Vicky Lorton (chairperson)
(832) 493-1159

Union Communications Committee

Committee Representative: JoDelle Burwell (retiring chairperson)

  • We are currently seeking two representatives for this committee.

The Union Communications Committee handles all communications between the FAEC and membership. This includes disseminating the Flight Line newsletter through Constant Contact, the online email marketing program. Additional responsibilities include maintaining the flight attendant website (, union message board, and union membership databases throughout all platforms. Knowledge of online marketing platforms and website maintenance is helpful, and a strong copywriting and/or journalism background is mandatory.

JoDelle Burwell
(816) 665-6023

If you have an interest in volunteering for any of the committees, please feel free to contact the chairperson with your questions.  Or you may contact the FAEC at with your questions.

In Solidarity,

Darcey, Sean, Jill, and Chris

Phone call from Alan Bobo last night

Dear Fellow Flight Attendants,
Alan Bobo called last night regarding the email he sent last week.  I explained that the flight attendant group is exhausted, frustrated, and feels disconnected and disregarded and that the email was another example to us that we are an afterthought.  Alan extended to all of us what I feel was a sincere apology for his admitted oversight.  He has committed to ensure our voices are heard and our issues addressed by the leadership team.  We will initially meet at the quarterly, March 8th, and then together with the FAEC we will develop a plan going forward to have more regular sessions where we can join forces and provide input and be heard.
I left the call feeling hopeful for a more collaborative process with our leadership team and look forward to a much more open exchange of information going forward.
As a reminder, the deadline is tomorrow, March 1st, for submitting your questions/concerns to the FAEC to address at the March 8th quarterly.  Please submit them to:
In Solidarity,
Darcey Kniseley, FAEC Co-Chair

Company Offers Five Additional Bases to New Hires on CC72/76 Schedule

Company Offers Five Additional Bases 
to New Hires on CC72/76 Schedules
Dear Brothers and Sisters,
Very recently the Company indicated they completed further analysis of the green list bases and proposed adding the following five bases to new hires awarded the CC72/76 schedule.
  • KEWR
  • KORD
  • KTPA
  • KHOU
  • KDFW
The Company would agree to this arrangement for the next four bid periods (June 2018, October 2018, February 2019, June 2019).  The Company would evaluate and communicate ahead of the October 2019 bid whether they would want to continue, modify,  or eliminate this arrangement (either side could eliminate).  The Company believes this is a positive for FAs restricted to new hire bases and hopefully would reduce the number of FAs junior assigned to the CC72/76 schedules.
If you have questions, please contact your FAEC.


FAEC – Company Quarterly Mtgs Held Thurs and Fri, Nov. 16 & 17, in CMH

NOVEMBER 16th AND 17th, 
Season’s Greetings to all of you on the road and those at home this week.
On November 16th, the FAEC and the Company met for the last quarterly meeting of 2017.  The meetings were quite productive.
We met with Tabitha Talbert to discuss the transition from the Reed Group to Unum.  This change in leave administrators was driven largely by complaints against the Reed Group.  The change will take place on December 1 and, on our end, should be seamless since the transfer protocol is in place.  Currently about thirty Flight Attendants are on leave.  Unum will reach out to Flight Attendants if more paperwork is needed.  The appeal process for LTD is unchanged, and Unum will allow filing of claims via phone, website or App.
The CRC will be taking on a more active role for Flight Attendant issues that are not immediate or pressing.  Those types of issues will still go to Janet or Chiefs, but more and more of the less pressing issues will be directed to CRC.
We had further discussion with Dave Behnen on an enhanced drug and alcohol program for Flight Attendants.  Currently, the pilots have a program which is quite effective for them but very costly.  The bulk of the cost is paid by the crew member, and the entire program is contractual.  We are in initial discussions with the Company about how a similar program could work for the Flight Attendant group, how it could be implemented, and who will administer such a program.
During this discussion we were advised that the DOT testing process has changed and now synthetic opiates will show up on a drug test.  If you have any questions about medications, please contact Sue Snyder.
We were joined by Colleen Nissl, Executive Vice President and General Counsel, Netjets Services, and Mark Dropsey, VP Operations Planning, Netjets Services Inc. to discuss international trip assignments.  The Company acknowledged that there were multiple calls made to the ethics hotline.  We were given multiple assurances from Mr. Dropsey that our concerns would be given attention.  The Company has much confidence in their new computer program and presented data that, of the 1000+ international legs flown last quarter, 179 Flight Attendants flew at least one leg.  While we do not dispute those numbers, our concern was and continues to be Long Range trips and the same individuals getting those types of trips and also Flight Attendants consistently flying international.  Mark Dropsey assured us he was very committed to working with us and continuing dialogue that would accomplish more equal distribution of international flying.
Dave Benson, Director, Workforce Optimization, met with us and gave an update on cross training and other staffing questions.  Currently less than thirty Flight Attendants in each fleet remain in need of training.  The Company is considering opening the Long Range bid again but, if it happens, it is a year out.
The Company is considering opening the gateway list to more cities for those Flight Attendants hired after ratification but only to Flight Attendants who hold a choice 72 or 76 day schedule.  More information to follow.
The zero day schedule will be amended to allow for Flight Attendants to be shut off from duty when their airline blocks in.  Going forward, the next day brief will be the same as the language for your last day off.  You will get a brief at 6pm local and, if you hear nothing, you have an obligation to reach out to scheduling by 7pm local.  This change should take place around December 1.
2.1 % of flights went without Flight Attendants.  The average hours worked per Flight Attendant is 9.74 hours on duty.  See the on duty hours by aircraft below:
Gulfstream 8.9
550′s 9.4
Falcon Classic 9.3
EZ 8.0
Global 11.5
Challenger 11.0
Michelle Kramer, Vice President Global Travel, met with us to discuss concerns with Lyft and with hotels.  She reiterated that the Rate It system for hotels is the very best approach when dealing with hotels you find questionable.
Lyft has been given a directive to keep trunks clean.  Lyft is our first option, then Uber, then Taxi, then Uber Black.  Lyft receipt issues have been resolved.  You should now see only one receipt.
Janet Pasqualetti will be looking further into the possibility of Flight Attendants donating PTO days to other Flight Attendants.
We heard six cases at System Board of Adjustment (otherwise known as SBA referenced in Section 22 of CBA).  Three cases were deadlocked (i.e., no progress, stalemate).  One was settled,
and two were settled with additional language being worked out with the lawyers (MOU’s – Memorandums of Undertanding).  Those two cases involved: (1) compensation for the training Flight Attendants and (2) the shut off time if your hotel room is not ready when you arrive.  All in all, it was a very collaborative SBA.
We wish to thank everyone for your support and extend our warmest wishes for a happy and safe holiday.
In attendance for the Union:  FAEC members Darcey Kniseley,
Jill Mawdsley, Sean Dawson, Christopher Strauch, and Mark Vandak, President of Teamsters Local 284
In attendance for the Company:  Janet Pasqualetti, Director, Employee Relations, and Jeff Winslow, Chief Flight Attendant, David Behnen, Director of Contract Compliance and Operational Performance, and Donna Lash, Vice President Business Operations, Netjets Services, Inc.