Fellow Flight Attendants,

Have you ever felt so tired that you did not believe you could safely perform your flight attendant duties or other safety-sensitive assignment (e.g., driving a rental car)?  If so you have been what is referred to in the airline industry as “fatigued”, and there is a NetJets operational policy in place to give you reprieve while on duty when you are too tired to continue to safely perform your duties.  A Flight Attendant could become fatigued for any number of reasons or a combination of multiple reasons, such as hotel disturbances, frenetic operational pace, or insufficient rest. The key is your belief that you are too tired to continue to safely perform your duties.
Flight Attendants can find the basic NetJets Fatigue Policy for Flight Attendants in Chapter 2-6 of the Flight Attendant Manual (“FAM”).

This Policy, which is readily available to all Flight Attendants states:

Fatigue – The Company will not assign safety-related duty (including driving a rental car) from the time a Flight Attendant states he/she is too tired to safely perform such assignment until the FA is adequately rested; however, non safety-related duty may be assigned.  An unscheduled rest period must be assigned prior to the next duty period.  Crewmembers must individually request their own unscheduled rest period from Crew Support.

Per this provision of the FAM, company personnel who receive a communication from an on-duty Flight Attendant stating that he/she is currently “fatigued” are PROHIBITED from asking (or assigning) the crewmember to continue any safety related duty in the same duty period in which the fatigue call was made.

Safety-related duties are:

*   Acting as a crewmember during flight

*   Acting a crewmember when the aircraft is on the ground and engines or APU/GPU are operating

*   Driving a rental car

Remember, you should never have to call in sick when you are not ill, but rather simply too fatigued to safely perform your duties.  There is no blackberry button for calling-in fatigued.

Fatigue calls must be phoned in to Crew Support:

1).   If you believe you are too tired to continue to safely perform your duties, you should immediately call Crew Support (not Scheduling) who will document the call for scheduling and then patch you through to your Chief or Asst. Chief, whichever is manning the phones for your fleet.  You should advise Crew Support and your ACFA or Chief that you are fatigued and unable to continue to safely perform your job duties.  You should answer any questions they may have about why you believe you may be fatigued, but you should NEVER feel pressured or compelled to withdraw your fatigue call.

2).   If Crew Support pushes back or tries to talk you into continuing, ask to be patched through immediately to your Chief or your ACFA, whichever is manning the phones for your fleet.   Advise of your fatigue and of your need to be removed from safety related duty.

3).   The ACFA will coordinate crewmember release to the rest accommodations if non-safety related duties will not be required/assigned such as airlining, limo’ing, transporting as a passenger to another location, etc.  The rest period shall consist of at least 14 hours of consecutive rest.

While a Flight Attendants who calls-in fatigued may not be assigned any additional safety-related duties, they may be required to perform assignments containing non-safety related duties, such as airlining, limo’ing, transporting as a passenger to another location, etc.

If you believe you are fatigued, you should notify the Company of your status immediately because it is unsafe for not only the Owners and passengers we serve but also unsafe for you to continue to perform any safety sensitive duties while fatigued.

If you encounter any problems in taking advantage of this Company policy or have any questions, please contact a member of the FAEC right away.

In Solidarity,
Flight Attendant Executive Council