Archive for July 2014



Fellow Flight Attendants,

Have you ever felt so tired that you did not believe you could safely perform your flight attendant duties or other safety-sensitive assignment (e.g., driving a rental car)?  If so you have been what is referred to in the airline industry as “fatigued”, and there is a NetJets operational policy in place to give you reprieve while on duty when you are too tired to continue to safely perform your duties.  A Flight Attendant could become fatigued for any number of reasons or a combination of multiple reasons, such as hotel disturbances, frenetic operational pace, or insufficient rest. The key is your belief that you are too tired to continue to safely perform your duties.
Flight Attendants can find the basic NetJets Fatigue Policy for Flight Attendants in Chapter 2-6 of the Flight Attendant Manual (“FAM”).

This Policy, which is readily available to all Flight Attendants states:

Fatigue – The Company will not assign safety-related duty (including driving a rental car) from the time a Flight Attendant states he/she is too tired to safely perform such assignment until the FA is adequately rested; however, non safety-related duty may be assigned.  An unscheduled rest period must be assigned prior to the next duty period.  Crewmembers must individually request their own unscheduled rest period from Crew Support.

Per this provision of the FAM, company personnel who receive a communication from an on-duty Flight Attendant stating that he/she is currently “fatigued” are PROHIBITED from asking (or assigning) the crewmember to continue any safety related duty in the same duty period in which the fatigue call was made.

Safety-related duties are:

*   Acting as a crewmember during flight

*   Acting a crewmember when the aircraft is on the ground and engines or APU/GPU are operating

*   Driving a rental car

Remember, you should never have to call in sick when you are not ill, but rather simply too fatigued to safely perform your duties.  There is no blackberry button for calling-in fatigued.

Fatigue calls must be phoned in to Crew Support:

1).   If you believe you are too tired to continue to safely perform your duties, you should immediately call Crew Support (not Scheduling) who will document the call for scheduling and then patch you through to your Chief or Asst. Chief, whichever is manning the phones for your fleet.  You should advise Crew Support and your ACFA or Chief that you are fatigued and unable to continue to safely perform your job duties.  You should answer any questions they may have about why you believe you may be fatigued, but you should NEVER feel pressured or compelled to withdraw your fatigue call.

2).   If Crew Support pushes back or tries to talk you into continuing, ask to be patched through immediately to your Chief or your ACFA, whichever is manning the phones for your fleet.   Advise of your fatigue and of your need to be removed from safety related duty.

3).   The ACFA will coordinate crewmember release to the rest accommodations if non-safety related duties will not be required/assigned such as airlining, limo’ing, transporting as a passenger to another location, etc.  The rest period shall consist of at least 14 hours of consecutive rest.

While a Flight Attendants who calls-in fatigued may not be assigned any additional safety-related duties, they may be required to perform assignments containing non-safety related duties, such as airlining, limo’ing, transporting as a passenger to another location, etc.

If you believe you are fatigued, you should notify the Company of your status immediately because it is unsafe for not only the Owners and passengers we serve but also unsafe for you to continue to perform any safety sensitive duties while fatigued.

If you encounter any problems in taking advantage of this Company policy or have any questions, please contact a member of the FAEC right away.

In Solidarity,
Flight Attendant Executive Council

NUC | NetJets Latest Concessionary Proposal: More of The Same

July 11, 2014

Fellow Union Member,

NetJets management presented NJASAP negotiators with a concessionary package proposal for a new contract this past Wednesday. The proposal went the wrong direction on a number of issues, including diminished job protection language, no base wage increases, a pay for performance scheme, seizing health insurance benefits and shifting the cost to you and your families and demanding the Union agree to permit the company to terminate pilots who honor the picket lines of other employees. The NetJets Unions Coalition (NUC) views management’s latest proposal as disrespectful and wholly offensive to the 3,100-plus pilots, flight attendants, mechanics, dispatchers, maintenance controllers and stock clerks.

Management’s proposal comes as no shock to the Unions at NetJets: It is simply more of the same. Much like the “comprehensive proposal” management negotiators demanded the flight attendants accept early last year, the “package proposal” presented to NJASAP demonstrates senior management is out of touch with the reasonable expectations of its unionized employees. In spite of the company’s record profitability and industry-leading performance, management has demanded we quickly accept concessionary deals. And they do this while simultaneously demanding we work at an unprecedented pace that has decimated our safety and service culture. Yet, those efforts by unionized employees that sustain this company are left unacknowledged and unrewarded. In fact, they demand that we give back more so that NetJets can grow its profits quicker at our expense.

Developments on the ground will not divide union members at NJA. With the pressure to perform increasing by the day, supervisors in the SOC are continuously looking   over the shoulders of dispatchers and maintenance controllers. We will not allow them to pressure Local 284 dispatchers and maintenance controllers into pressuring NJASAP-represented pilots to perform procedures for which they are not trained.  In these scenarios, what every union member must remember is we count on one another, and we must be able to trust one another because we guarantee the safety of NJA operations every day. Indeed, our roles are interdependent, and we cannot possibly perform our jobs well or support one another if we allow a management divide-and-conquer strategy to take root. And make no mistake: This is exactly what they would like to do.

In the early-March email that announced NUC’s formation, we wrote NJASAP and Local 284 are strong labor organizations in their own right; however, combined, we would emerge as a formidable labor powerhouse. Throughout the past five months that has, indeed, been the case, and management is well aware of it. Like the Flight Attendant, Mechanic and Dispatcher Negotiators, the Pilot Negotiators will stay the course they have followed since the outset of negotiations, namely – working with unrelenting resolve to protect, repair and improve the language of their current agreement. The Coalition will continue to seize every opportunity to build leverage in support of our respective Negotiating Committees in their fight to secure successor agreements that reflect the expertise, professionalism and dedication of our members. We are no less committed today than we were five months ago: Quite the contrary, senior management’s latest concessionary proposal only fuels the flames of discontent and frustration and our determination to accept nothing less than what we have earned.

In unity,

FO John Malmborg                                           Paul Suffoletto

NJASAP President                                           Teamsters Local 284 President

Company Survey Questions

Teamsters Local 284 has been informed by NetJets that it intends to survey Teamster-represented employees regarding company business strategy, corporate goals and certain aspects of your job. As you may be aware, the Company recently started surveying non-union NJA employees. Teamsters Local 284 and its attorneys reviewed the survey that the company will send to you in order to determine compliance with the Railway Labor Act.

Based on the Union’s legal review, the survey that you and other unionized employees will receive is different than the survey sent to the unrepresented employees. None of the questions violate the Railway Labor Act or any other applicable labor laws.

NJA will send the survey to you on or about Friday, June 27, 2014. Participation in the survey is voluntary. Whether you participate and how you answer survey questions is an individual decision.

In Unity and Solidarity,

Teamsters Local 284 and Your FAEC